YouTube video

The imperative to keep the lights and heat on has never been stronger as customers shelter-in-place at home. While, much of the media’s attention has focused on the heroic efforts of medical professionals to battle the virus and grocery store and logistics professionals to provide essential food. However, just behind the scenes, society’s ability to effectively respond to this crisis depends on utilities. In this time of crisis, our world is more dependent on electricity than ever before. National Grid employees and countless other utility professionals understand how critical their work is during these difficult times. The devotion to being part of the solution is seen as a commitment worth sacrificing for.

Zpryme sat down with Badar Khan, President of National Grid US and Jan Vrins, Guidehouse’s Global Energy, Sustainability, and Infrastructure Segment Leader, to discuss how utilities are keeping the power, water, natural gas flowing for residential, commercial and industrial customers during the COVID-19 pandemic.