Summary

The purpose of this monthly report is to track overall customer experience (CX) and mobile experience (CX) customer ratings by industry. The results of the analysis are presented by age, U.S. region, and gender. The data in this report was collected at the end of August 2021.

Source

The data and graphics in this report are from Zpryme’s monthly and quarterly consumer benchmarking surveys. Data is based upon a nationally representative survey sample of 1,000 U.S. adults (margin of error: +/- 3.5%).

14

Pages

Report

2

Files

Report (PDF), Data (XLSX)

8

Charts

Graphs, Tables

Single Report

$1,500per report
  • 1 Report
  • 1 Data File
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