Corix, serving 17 US states with sustainable water, wastewater, and energy utility infrastructure solutions, successfully implemented a digital customer experience (CX) platform to unite all customers onto a single self-service platform to deliver superior customer experiences and services. Since embarking on the digital transformation journey, Corix has seen benefits across the board.

In this webinar, discover how targeted marketing campaigns helped Corix in accelerating customer adoption of their new digital self-service platform. You will also learn from the experts:

• The process and what questions to consider when introducing a new self-service platform to customers
• How to chart a comprehensive customer outreach and marketing strategy that targets various customers segments
• Insights from the launch of the program, and Corix’s plans to promote the digital platform in year-two for deeper customer engagement