March 10, 2020

2:00 pm EDT

FREE

Corix, serving 17 US states with sustainable water, wastewater, and energy utility infrastructure solutions, successfully implemented a digital customer experience (CX) platform to unite all customers onto a single self-service platform to deliver superior customer experiences and services. Since embarking on the digital transformation journey, Corix has seen benefits across the board.

In this webinar, we will discuss not-much-talked-about part of the project. About how to get customers onboard. Discover how targeted marketing campaigns helped Corix in accelerating customer adoption of their new digital self-service platform. You will also learn from the experts:

  • The process and what questions to consider when introducing a new self-service platform to customers
  • How to chart a comprehensive customer outreach and marketing strategy that targets various customers segments
  • Insights from the launch of the program, and Corix’s plans to promote the digital platform in year-two for deeper customer engagement

Webinar Thought Leaders