Digital transformation is underway in utilities across the country, but there are many challenges still to overcome. Transformation is happening slow in some areas, failing to execute in others, and not delivering on ambition in many ways. How can utilities and those who run them change the way they strategize to allow for more successful digital transformation? Salesforce’s Frank Palase joins the show to talk about “Digital Readiness” and how changes in corporate culture at utilities along with more holistic strategic design can help grease the wheels on moving towards more digital utilities.

This episode was sponsored by Salesforce