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As the utility industry continues to incorporate digital technologies, deploying AR and VR is helping to transform training, maintenance, and field operations, but how quickly and how widespread will these technologies be deployed within the utility? Zpryme surveyed global utility leaders on how they are currently using AR and VR technology, as well as how these technologies will shape the industry over the next decade.

Key findings include:

  • Utilities are using AR in some areas but not enterprise-wide
  • The most popular use of AR and VR technology today is in using drones to examine power lines
  • Improved worker training, improved worker safety, and improved workforce collaboration are the top AR/VR benefits
  • The top areas expected to be impacted by AR in the next three to five years are mobile workforce communications, smart cities, and outage management