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The current pandemic puts utilities in a tough spot: keeping the lights on and safely serving customers while balancing business evolution. Add in rising customer expectations and an evolving competitive landscape, and we have the perfect combination for utility disruption. There is an essential need to enable remote work, keep employees safe, and maintain business operational continuity while the world around us has undergone immense transformation. Locational data will help utilities meet these needs by enhancing remote workforce and worker management and safety.

Zpryme recently surveyed 150 utility participants to better understand how they are employing locational data across the enterprise and how the COVID-19 pandemic has impacted their locational data plans.

This report explores:

  • Immediate impacts of COVID-19 on utility operations
  • Uses of GIS by utilities to solve COVID-19 related challenges
  • Plans for future investment in GIS technologies